Connect real user experience to frontend and backend performance

Guance RUM shows how web and mobile experiences behave in the real world, then connects degraded sessions to frontend code, network resources, APIs, traces, logs, and infrastructure.

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CONNECTED EVIDENCE

See the context behind every signal

Guance RUM shows how web and mobile experiences behave in the real world, then connects degraded sessions to frontend code, network resources, APIs, traces, logs, and infrastructure.

01Real journey contextAnalyse views, actions, resources, errors, devices, locations, and versions by session.
02Session replayReproduce user-visible issues with privacy controls and the surrounding performance timeline.
03Frontend-to-backend correlationFollow a slow or failed user action into the responsible API request and distributed trace.
04Real journey contextAnalyse views, actions, resources, errors, devices, locations, and versions by session.

INVESTIGATION WORKFLOW

Move from symptom to verified action

Guance RUM shows how web and mobile experiences behave in the real world, then connects degraded sessions to frontend code, network resources, APIs, traces, logs, and infrastructure.

EvidenceSegment sessions by error, latency, version, device, geography, or business attribute.

ConclusionAnalyse views, actions, resources, errors, devices, locations, and versions by session.

Data path

Find affected users → Replay the journey → Trace the backend

Best for

Understand page performance, errors, resources, actions, sessions, and backend traces from the perspective of each user journey.

Requirements

Guance RUM shows how web and mobile experiences behave in the real world, then connects degraded sessions to frontend code, network resources, APIs, traces, logs, and infrastructure.

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Find affected users

Segment sessions by error, latency, version, device, geography, or business attribute.

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Frequently asked questions

What is the difference between RUM and synthetic monitoring?

RUM measures real user sessions and environments. Synthetic monitoring runs controlled tests on a schedule to check availability and performance before or without user traffic.

Can session replay be used with privacy controls?

Yes. Collection and masking policies can be configured to reduce exposure of sensitive user content.

Can RUM connect to backend traces?

Yes. When trace propagation and service tagging are configured, a user action can be linked to its API request and backend trace.

What data can Guance bring into one observability platform?

Guance correlates metrics, logs, traces, profiles, RUM sessions, synthetic tests, cloud resources, security events, alerts, and selected business data in a shared workspace.

Does Guance work with OpenTelemetry?

Yes. OpenTelemetry handles instrumentation and telemetry collection, while Guance provides the backend used to store, query, visualize, correlate, and alert on that telemetry.

Reliable, secure, and compliant

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Resources and further reading

Choose the next step from product documentation, related solutions, and technical guidance.

Related reading

Selected product practices, troubleshooting guidance, and technical solutions

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