Guance

Let AI perceive, people decide, and Agents act

Every system resource, line of code, call, inference, and Agent action needs to be visible.

Explore Guance

01 / WHY WE EXIST

Guancebegan with one simple belief.

“Every call, every inference, and every Agent action needs to be visible.”

From cloud native to AI native, from DevOps to AgentOps, AI Agents are reshaping the digital world. Guance unifies data collection, tagging, storage, and interfaces into an end-to-end observability foundation shared by engineering, operations, testing, business teams, and AI Agents.

We make data a shared language that people and Agents can understand, analyze, and act on together.

02 / PROVEN IN THE REAL WORLD

Observability infrastructure proven across industries worldwide

13years

Years of engineering and continuous innovation

↗ 650+

Technology stack and cloud integrations

↗ 500+

Customers worldwide

↗ PB-scale

Million-scale QPS ingestion with data integrity and high availability

↗ 80%

Core technical team

↗ 200+ people

Across 10+ regions worldwide

↗
Building with customers across industries worldwideView customer stories ↗
蜜雪冰城 lululemon 奇瑞汽车 九号公司 美宜佳 宁德时代 上海证券交易所 中免日上
View all integrations ↗ View customer stories ↗ Explore GuanceDB ↗

03 / PEOPLE AND AGENTS

One shared context,
for people to decide, and Agent to act.

Turn signals scattered across the technology stack and business workflows into shared context that is understandable, verifiable, and actionable.

Guance architecture: context for human judgment and Agent action
GUANCE OBSERVABILITYGuance data pipeline architecture
01

Full visibility

Cover apps, web, backend services, middleware, infrastructure, cloud platforms, AI applications, and Agent behavior in one observability plane.

02

Trusted context

Connect metrics, logs, traces, events, user behavior, and business data to reconstruct system relationships, impact paths, and evidence.

03

AI-ready

Give data the semantics, relationships, and context that foundation models and AI Agents can understand, analyze, and use.

04

Bounded action

From anomaly detection and impact assessment to Agent action, permissions, approvals, audits, and evidence must remain within governance boundaries.

04 / HOW WE WORK

Powered by AI.
Designed around people.
Crafting reliable technology with taste.

We believe a great technology company is built through clear judgment, accountable action, and an uncompromising commitment to craft—not slogans.

Join Guance ↗

  1. Difference creates insight

    Different backgrounds and experiences lead to better decisions.

  2. High ownership

    Own the outcome, not just the task.

  3. Craft and taste

    The quality of completion is a competitive advantage.

  4. Deep curiosity

    Explore new technology, then judge it through understanding.

  5. Clear communication

    Make complex problems clear and complete the context.

  6. Trust by default

    Give high-standard people room to do their best work.

  7. Speed comes from judgment

    Move fast, but never blindly.

  8. Reality defines the product

    Real systems, real incidents, and real customer language are the basis for judgment.

TRUST AND COMPLIANCE

Make security, quality, and boundaries part of everyday product work.

Visit the Trust Center ↗
可观测性平台技术能力认证 可信云认证 高新技术企业认证 CSIA 认证 ISO 27001 认证 ISO 20000 认证 ISO 9001 认证

BUILD WITH US

Build lasting value with people who believe in evidence, reason, and creativity.

We are building observability infrastructure that both people and Agents can understand. Join us if you care about the long-term value of technology, thoughtful details, and excellent execution.

View open positions ↗
Guance team at work

06 / LOCATION

Our offices

The Guance team works across 10+ regions worldwide, close to customers and real operating environments.

Shanghai city illustration

HEADQUARTERS

Shanghai

Building 7, Zhangjiang Innovation Park, 399 Keyuan Road, Pudong New Area, Shanghai

400-882-3320 ↗
Shenzhen city illustration

REGIONAL OFFICE

Shenzhen

Room 407–08, 4/F, Qianhai Shimao Tower, Nanshan District, Shenzhen, Guangdong

189-2343-7387 ↗
Singapore city illustration

INTERNATIONAL OFFICE

Singapore

55 Ubi Ave 3, #02-07 Aspial One, Singapore 408864

Other offices

CHINA OFFICES
04

Ningbo

13/F, Building 12, Zone C, Ningbo R&D Park, 29 Lane 299 Guanghua Road, Ningbo High-tech Zone

0574-2788-0887 ↗
05

Chengdu

Room 701, Building 3, Dingsheng International, 85 Wuke West 1st Road, Wuhou District, Chengdu, Sichuan

06

Changzhou

Room 1512, Building 4, Innovation Harbor, Changzhou Science and Education Town, Wujin District, Changzhou, Jiangsu

LET'S TALK

Talk directly with us about products, customers, or ecosystem partnerships.

Salessales@guance.com↗ Marketing / Partnershipsmarketing@guance.com↗ Service hotline400-882-3320↗