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Real-Time Business Monitoring

Real-time business intelligence and business monitoring solutions

Placing orders, payments, conversions, interface performance, and system status into a single real-time business monitoring view allows teams to promptly identify business anomalies affecting revenue, conversions, and user experience.

Solution Overview

The core of real-time business intelligence is not to create multiple large screens, but to explain business metrics and technical metrics on the same timeline. Guance correlates business events, metrics, logs, links, and access experience data to help operations, product, R&D, and SRE determine the scope of impact, locate causes, and drive response when transaction fluctuations, conversion declines, inventory anomalies, or interface errors occur.

Scene challenge

Separation of business and technical indicators:Orders, payments, and conversion rates are in business systems; interface time, errors, and resource data are in monitoring systems, making it difficult to quickly determine causality when exceptions occur.

The big screen only shows the results, without explaining the reasons:Traditional BI or static Kanban can see digital changes, but it's hard to dig deeper into specific services, logs, links, and user impact.

Insufficient real-time performance affects decision-making:During promotions, launches, events, and peak traffic, minute-level or even hourly delays can cause teams to miss the best window to handle.

Lack of unity across team collaboration:Operations, product, R&D, and operations see data with inconsistent standards, communication costs are high, and time is often spent aligning data.

Guance plan

Real-time access to business metrics:Integrate key business data such as orders, payments, logins, conversions, inventory, and work orders into dashboards and monitoring views to form real-time business metrics.

Business and IT Data Linkage:Analyze business fluctuations in the same window as interface errors, traces, logs, infrastructure, and user experience to determine whether issues affect revenue, conversions, or customer experience.

Business Monitoring Dashboard and Real-Time Alerts:Through dashboards, queries, charts, anomaly detection, and alert rules, key business metrics shift from "visible" to "responsive."

KPI Caliber for Teams:Configure the same set of data facts and different perspectives for operations, product, R&D, SRE, and management to reduce information gaps in cross-team troubleshooting and review.

Highlights of the solution

More content

Frequently asked questions

What is the difference between real-time business intelligence and business monitoring dashboards?

The business monitoring dashboard is more displayed, and real-time business intelligence emphasizes the correlation analysis of business metrics and technical data, allowing further exploration from transaction fluctuations down to interfaces, logs, traces, and user impact.

Can business metrics be analyzed together with system metrics?

Yes, you can. Guance supports analyzing business data, metrics, logs, links, RUM, and infrastructure data in a unified view for anomalies during the same period.

What metrics are suitable for real-time business monitoring?

Common metrics include order volume, payment success rate, conversion rate, registration volume, inventory status, interface success rate, core page access, and time spent on key business processes.

How to build a real-time business monitoring dashboard?

Teams can leverage data access, DQL queries, dashboard components, and alert rules to distill core business metrics into real-time views usable by operations, R&D, and operations.

Let Guance match your real-time business intelligence with the implementation path of your business monitoring solutions

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