Incident Management
Platform
AI
Dedicated compute
Dedicated compute keeps concurrent queries stable and complex analysis fast.
Learn moreDedicated compute
Dedicated compute keeps concurrent queries stable and complex analysis fast.
Learn morePublic-sector and enterprise teams use Guance with explicit governance boundaries
Support shared investigation across systems and teams while preserving access, masking, audit, and ownership controls.
Create a shared service view without flattening ownership
Limit sensitive telemetry by role, rule, and workspace
Reuse governed dashboards, monitors, and response patterns
What governed organisational observability should answer
Large organisations need a common operational context without erasing department, supplier, data, or regulatory boundaries. Guance can connect configured telemetry and response records; source applications, case systems, security platforms, and compliance records remain authoritative for their domains.
Organise supported applications, logs, infrastructure, alerts, and services by stable ownership context.
Apply workspaces, roles, data-access rules, masking, sharing, and operation audit deliberately.
Standardise governed dashboards, monitors, notification routes, and investigation playbooks.
Build a governed cross-system investigation model
Connect supported systems without hiding collection boundaries
Bring documented application traces, logs, metrics, hosts, containers, cloud resources, and alerts into a common view. Use stable organisation, department, system, environment, service, and owner attributes so teams can narrow responsibility without claiming complete coverage.
Design data access, masking, sharing, and audit before broad collaboration
Define which roles can query each workspace, data type, index, service, application, and field. Preview masking rules, control shared snapshots, and retain the relevant operation audit according to the organisation's own policy.
Reuse operational patterns with local ownership and acceptance checks
Standardise dashboard structures, monitor logic, notification paths, and investigation steps, then validate data availability, thresholds, permissions, owners, and recovery evidence for each project instead of assuming a template is universally correct.
Frequently asked questions
Design workspaces, roles, data-access rules, query scopes, masked fields, and sharing paths around the organisation's actual responsibilities. Validate the resulting views with representative roles before wider rollout.
They can provide a starting pattern, but each project must validate collection paths, fields, thresholds, access, notification ownership, and recovery checks before treating the pattern as operational.
No. Compliance depends on the selected product, deployment, region, controls, contracts, processes, and evidence. Use current Guance documentation and authorised materials to evaluate each specific requirement.
