Incident Management
Platform
Dedicated compute
Dedicated compute keeps concurrent queries stable and complex analysis fast.
Learn moreDedicated compute
Dedicated compute keeps concurrent queries stable and complex analysis fast.
Learn moreJoin Guance / CAREERS
Let AI perceive, people decide, and Agents act.
We are building observability infrastructure that both people and Agents can understand. Every decision needs evidence. Every action needs a trace. It takes people with different strengths to make that possible.
01 / Why join Guance
Work worth looking forward to gives you new things to explore—and the room to create something of your own.
What can new models, tools and Agents do? Try them yourself, use them in your work, and bring promising ideas into the product. From changing how you work to building systems where people and Agents collaborate, you will keep expanding what you can do.
You will have opportunities for in-depth conversations with technical and business teams at leading global technology companies: architecture choices, product decisions, and problems still waiting to be solved. Bring your own questions and see how world-class teams think and work through collaboration.
We entrust projects to people with ideas and the commitment to see them through. From defining the problem and choosing an approach to shipping and learning from users, you have room to lead and a team to tackle the hard parts with. Ownership means your judgment can shape where the project goes.
GUANCE / Our everyday
Working, talking, sharing. Meet the people here and see what fills our days.
AI NATIVE
Sales, marketing, product, engineering, design, QA, operations, support, customer success, HR, finance, administration and more
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Data collected with Guance AgentMeter
Explore AgentMeter02 / Who thrives here
Different experiences bring different perspectives. Through work you have done, we want to understand how you frame problems, make decisions and work with others to deliver.
Question the reasoning behind a conclusion. Try new technology and understand its limits. Use AI to work more effectively, while critically reviewing its output.
Identify the next step even with incomplete information. Take initiative and adjust when needed. Follow a problem through to resolution, taking responsibility for quality, experience and detail.
Explain your view and the evidence behind it, while understanding other people’s circumstances. Share the information your collaborators need so different strengths can contribute to a shared result.
03 / How we work
Clear judgment, accountable action and a commitment to craft. Our values show up in the choices we make every day.
Different backgrounds and experiences lead to better decisions.
Own the outcome, not just the task.
The quality of completion is a competitive advantage.
Explore new technology, then judge it through understanding.
Make complex problems clear and complete the context.
Give high-standard people room to do their best work.
Move fast, but never blindly.
Real systems, real incidents, and real customer language are the basis for judgment.
04 / Work you could contribute to
There are deep technical challenges here, and room to create. Help build the next generation of intelligent infrastructure and bring frontier ideas into the real world.
01Product and engineering
Develop the metric and event engines, compute-storage separation, indexing and streaming aggregation behind GuanceDB 3.1. Build query analysis, visualization, monitoring, alerting and incident investigation into the observability platform. Explore context management, tool use and multi-Agent collaboration for Guance AI Agents. Connect data, product experiences and intelligence so people can understand complex systems and Agents can act reliably within their granted permissions.
02SRE & reliability
Protect the stability and resilience of critical systems through engineering. Work across capacity planning, high availability, disaster recovery drills, change management and incident response. Use Guance AI Agents to eliminate repetitive work, strengthen systems under heavy load and complex failures, and make reliability a capability that keeps improving.
03Design and experience
Explore how people interact with AI Agents in real work. Turn complex data, system relationships and decisions into clear, natural experiences. Help people understand systems, make informed judgments and stay in control of actions.
04Customers and markets
Take part in global industry exhibitions and plan Guance’s own product launches. Shape the story, content and demos, the on-site experience and the conversations that follow. Make complex technology clear and help worthwhile products get noticed. Work closely with customers in their actual environments, bring their questions and feedback into the product, and turn a first conversation into a lasting partnership.
05Organization and collaboration
Find and attract people who understand technology and want to create, and help new colleagues contribute to projects and take ownership sooner. Across product releases, customer delivery and brand launches, clarify goals, responsibilities and resources. Keep information moving and make sure issues have someone following through. Improve hiring, collaboration and shared knowledge so the team spends less time on friction and more time making work it is proud of.
05 / Growth and progression
Growth can mean solving deeper technical problems or leading a team through more complex work. Our technical and management tracks let different strengths develop as people take on greater responsibility.
Deepen expertise. Solve harder problems.
Lead teams. Make collaboration count.
Levels and promotions follow role requirements and the company review process.
BUILD WITH US
From AI Agents and data infrastructure to reliable critical systems and human–Agent collaboration. Bring your judgment, curiosity and work to Guance. Build something worth your commitment.
