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Customer Stories
During the 2020 Spring Festival pandemic, Zhejiang University responded to the Ministry of Education’s call for “Class Suspension Without Learning Suspension” by fully launching online courses. The university urgently needed real-time observability for its campus network infrastructure, as well as network and application layers. In just two weeks, Guance swiftly implemented data monitoring integration and built a digital dashboard for the Online Teaching Support Center, providing real-time visibility into the operation of the campus IT system.
Chengdu Hualv Network Service Co., Ltd., founded in 2004, is dedicated to building an “Internet + Legal” ecosystem, leveraging technology to drive legal services and support the comprehensive rule of law. To handle a large volume of daily legal consultations, Hualv.net has built an extensive backend service cluster. Using an observability platform, they quickly and easily established an observability system for their microservices architecture, enabling end-to-end tracing from user front-end access to backend service links. User access is now visualized, perceptible, and analyzable through a unified dashboard, with automated alert notifications ensuring issues are detected and resolved promptly.
Chengdu Liweijia Technology Co., Ltd., founded in 2012, focuses on building a full industrial chain for customized furniture both online and offline. By leveraging Guance’s end-to-end monitoring capabilities, developers can comprehensively monitor front-end and back-end application performance, enabling quick optimizations before each release. During testing, data-driven insights help reduce communication costs between testing and development teams. Meanwhile, operations personnel utilize infrastructure and cloud resource monitoring, combined with effective alert mechanisms, to promptly address incidents and ensure stable system operation.
Beijing Hose Information Technology Co., Ltd., founded in November 2014, is a leading enterprise in China’s SaaS-based expense reimbursement and control industry. Yikuaibao is an agile platform for corporate expense management and aggregated consumption, providing one-stop solutions for mobile reimbursements, aggregated spending, full-process expense control, budget management, and invoice management. Previously, their IT systems were fragmented, relying on multiple monitoring and log analysis platforms. When issues occurred, switching between platforms and performing manual analysis was time-consuming, making it difficult to pinpoint problems. By adopting Guance, they established a unified observability solution, consolidating logs, traces, metrics, front-end user behavior, and security inspection data into a single product interface for analysis. This enabled faster issue detection and root cause identification.
Do-Global is a leading pioneer in China’s mobile internet expansion overseas. Formed from Baidu International’s global mobile application and DAP advertising platform business, the company received strategic investment from Shenzhen Capital Group in July 2018 and officially spun off from Baidu Group to operate independently. By utilizing Guance DataKit for unified data collection, Do-Global gathers, reports, and analyzes data from infrastructure, application traces, and logs, replacing their self-built ELK clusters. This transition has effectively reduced resource costs and significantly improved issue resolution efficiency.