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Guance 
Customer context
Changan Automobile is a global mobility technology company spanning vehicle development, manufacturing, sales, and service. Its published Guance story describes fragmented monitoring stacks and data entry points as digital systems expanded.
The team needed a platform that could standardise technical data, support cross-system investigation, and present operating state to technology, business, and management users.
Monitoring tools and standards differed
Business systems used different stacks and monitoring methods, forcing responders to rebuild context across several tools.
There was no shared operating view
Separate dashboards could not show how resource utilisation, response time, errors, and business availability related across systems.
Implementation
Standardise telemetry and the monitoring workflow
Guance collected and processed data from different systems with shared field conventions, creating a common basis for correlation and investigation.
Cover infrastructure through user access
Infrastructure, middleware, application services, logs, real-user data, and multi-cloud resources entered one platform for environment- and service-level analysis.
Build business-availability and management views
Workspace authorisation supplied the required data to dashboards organised around business-system state, resources, and key performance signals.
What changed
Coverage extended across system layers
Resources, middleware, applications, logs, and user experience became part of a connected operating view.
Teams worked from the same evidence
Shared dashboards and monitoring context reduced the need to reinterpret the same anomaly between departments.
Operating data informed architecture decisions
Consolidated metrics and availability signals could support reviews of capacity, performance, and resource use.
