Phone:400-882-3320
Guance 
Customer context
ANTA Group is a sportswear group. Its published Guance customer story describes how monitoring tools maintained by individual teams became separate data and investigation entry points as the business and IT estate expanded.
Open-source monitors operated in silos
Business teams ran different tools, so metrics, logs, and application context could not move through one investigation path.
Duplicate platforms consumed operating effort
Similar collection, storage, and alerting capabilities were maintained repeatedly, while leaders lacked a shared view across business systems.
Cross-team incidents lacked common context
Business and IT teams repeatedly aligned the time window, affected systems, and evidence already checked before they could narrow a cause.
Implementation
Unify infrastructure, APM, logs, and RUM
Guance placed infrastructure state, application traces, logs, and real user experience in one platform so teams could investigate by service, environment, and time window.
Separate workspaces by business system
Dedicated workspaces and data-routing controls maintained clear team boundaries while authorised sharing supported cross-team investigation.
Connect identity, master-data, and incident workflows
The published story describes IAM, MDM, and ITSM integrations for single sign-on, workspace initialisation, and data used in incident workflows.
What changed
Teams gained a shared monitoring view
Business and IT teams could discuss system state using the same telemetry and object relationships.
Investigation context became continuous
Correlation across metrics, traces, logs, and user experience reduced repeated searches and manual hand-offs.
Monitoring standards moved into platform governance
Shared collection, log fields, application onboarding, and workspace rules created a consistent observability foundation.
