Customer background

Anta is China's largest sports goods group. After more than thirty years of development, Anta has expanded its business in major markets such as Europe, the United States, and the Asia-Pacific region. As its scale expands, Anta's IT architecture has become increasingly complex, and its original data monitoring faces the following challenges:

Decentralized open-source monitoring

Over the years, business teams have built dozens of different open-source monitoring software to meet their own monitoring needs. These "chimney-style" tools cannot share data; when failures occur, business teams often detect the problem first, while IT teams cannot intervene in time, making localization difficult and time-consuming.

Resource waste caused by redundant construction

These dozens of open-source monitoring tools are independent of each other, causing IT resources to be repeatedly occupied. The lack of a unified monitoring view among teams makes it even harder for management to grasp the health and business status of all systems.

Cross-team collaboration is inefficient

Different business departments operate independently, and once a failure occurs, it often takes hours, days, or even longer to pinpoint the root cause. High communication costs and differing understanding of issues between teams further delay fault resolution, affecting user experience and corporate reputation.

Solutions

Provides a full-stack unified observable platform

Guance provides Anta with one-stop monitoring capabilities including infrastructure monitoring, application performance monitoring, log analysis, and user experience monitoring, replacing the original open-source monitoring system and comprehensively ensuring the normal operation of business systems.

Build dedicated workspaces for business systems

Each business system team is assigned a dedicated workspace, offering advanced mechanisms such as cross-team collaboration and data streaming, enabling data security isolation while providing a convenient and unified monitoring experience for different business teams.

System collaboration enhances user experience

Seamlessly integrates with IAM, MMM, ITSM systems, and uses technologies like single sign-on and automatic space initialization to optimize user experience and provide critical data support for ITSM event management.

Customer outcomes

A unified monitoring perspective across the entire group

Guance has unified observability for Anta's 100+ core business systems. IT and various business departments can finally share a "source of truth," greatly improving the accuracy of fault detection, resolution, and management.

Cross-team collaboration efficiency has significantly improved

Because Guance has broken the original "tool silos," different departments now only need to collaborate on the same platform for inspection. Incident investigation times have been reduced from hours or even longer in the past to minutes or even seconds, stabilizing business operations.

Development and monitoring are more standardized

The implementation of Guance is not just about replacing a set of monitoring tools; it has also driven improvements in multiple aspects, from technology stack selection and log output specifications to application architecture standards. A unified and standardized system architecture lays the foundation for rapid iteration and deeper global expansion in the future.

Anta Guance