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Gaming Observability

Observable solutions for the gaming industry
Ensuring player experience, service stability, and global distribution

Targeting game clients, servers, logins, payments, matchmaking, rooms, events, and global deployment scenarios, it provides unified monitoring of player experience, application performance, logs, infrastructure, and network quality, helping game teams reduce lag, disconnections, and failures.

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Customer outcomes
Enhancing the gaming experience

Enhancing the gaming experience

Mean time to repair failures has improved

Mean time to repair failures has improved

Enhanced capacity of business service RPS

Enhanced capacity of business service RPS

What is observable in the gaming industry?

From player experience to server-side links, logs, and global access quality

When game teams search for monitoring solutions, what they truly want to solve are issues such as lag, disconnections, login failures, payment anomalies, activity peaks, and overseas access quality. Guance link client experience, server-side APM, logs, infrastructure, and API availability monitoring to help teams determine which region, which link, which service, or which type of player the issue is present.

Player-oriented experience

Pay attention to startup, lag, crashes, logins, payments, and key gameplay paths.

Server-side stability

Identify server-side bottlenecks from error rates, slow interfaces, traces, and logging.

Distributed globally

Continuously monitor access quality across different regions, carriers, and deployment environments.

How the gaming industry uses Guance to ensure player experience

From client to server, unify the observation of player experience and system status

From client to server, unify the observation of player experience and system status

Guance supports multi-terminal RUM real user experience monitoring, application performance monitoring, logging, and infrastructure data association, helping teams analyze lag, login failures, payment anomalies, slow matching, and service pressure during activity peaks.

Quickly locates server anomalies and performance bottlenecks using logs and links

Quickly locates server anomalies and performance bottlenecks using logs and links

The game server has a large volume of logs and complex events. Through log parsing, field extraction, alerts, and trace association, teams can more quickly pinpoint interface time, errors, resource bottlenecks, and exception call chains.

Launching globally, continuously monitoring the quality and stability of multi-regional access

Launching globally, continuously monitoring the quality and stability of multi-regional access

Global distribution requires attention to different regions, carriers, and cloud resource status. Guance can combine API availability monitoring, infrastructure monitoring, and global node capabilities to help teams identify regional access quality issues.

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Frequently asked questions

What observable metrics should be focused on in the gaming industry?

Common metrics include login success rate, interface time consumption, error rate, payment success rate, matching time, number of online users, server load, client errors, lag, and regional access quality.

How can Guance help locate players who are lagging or disconnected?

By linking RUM, logs, APM, network monitoring, and infrastructure metrics, it is possible to determine whether the problem comes from client, network, server interfaces, databases, or resource bottlenecks.

How to monitor API availability in global game publishing?

The team can continuously monitor access quality, service accessibility, and fault impact in different regions through multi-region detection nodes, infrastructure monitoring, and log alerts.

Want to know how Guance monitor player experience, server-side performance, and global access quality?

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