Meiyijia Guance

Weak team coordination

Meiyijia's infrastructure operations, networking, security, applications, and database operations teams operate independently, lacking effective collaboration mechanisms. Whenever a failure occurs, operations personnel from various departments often fail to act in unison, resulting in low troubleshooting efficiency, poor communication, and inability to quickly identify problems

Fault localization is difficult

Operations and maintenance data (including logs, metrics, links, etc.) are scattered and complex with information, noisy, and complex and diverse fault scenarios, heavily reliant on personal experience. Traditional monitoring tools cannot effectively aggregate and analyze this scattered data, greatly reducing the accuracy and timeliness of fault diagnosis.

The technology stack is complex

Meiyijia's POS terminal, as the core transaction link, has an outdated technology stack and lacks effective means to ensure the stability of the transaction chain. Once problems arise, they are difficult to quickly detect and resolve, seriously affecting the continuous operation of the business.