Frequently asked questions
What is Guance Notes?
Guance Notes is a workspace feature for combining written analysis with visual charts and captured observability data. It is suited to investigations, summary reports, operational documentation, and post-incident records.
Do charts in a note update automatically?
No. The chart stores the current query result when it is inserted. Reinsert the chart when the note needs a current result, and keep the relevant time range clear.
Can a note be shared with other workspace members?
Yes. A public note is available to workspace members according to their access, while a private note is visible only to its creator. A private note does not become public merely because its link is shared.
Can notes be exported?
Yes. Guance documents PDF export and note JSON export. JSON can be imported to reuse a note structure, but associated data sources may need to be configured again in another workspace.
How should teams make notes useful during later incidents?
Use a consistent title, identify the system and time window, separate observations from hypotheses, preserve the charts used as evidence, and record the decision or next action.