Team Focus on the issue The capabilities the platform needs to provide
Research and development Slow requests, error stacks, dependency bottlenecks, and release regression APM Trace, Profiling, log association, version comparison, and code-level clues
SRE / Operations and Maintenance Resource water level, alarm noise, fault impact, recovery path Infrastructure monitoring, Kubernetes events, alert convergence, event response, and SLOs
Platform team Unified standards for data collection, permission governance, data retention, and access DataKit, OpenTelemetry, unified tags, pipelines, permissions, anonymization, and cost governance
Business team Transaction impact, experience decline, conversion anomalies, customer complaints Business metrics, RUM real user experience monitoring, dashboards, and business impact analysis