Frequently asked questions
What is anomaly tracking?
Exception tracking is used to manage the handling of system anomalies, alerts, and issues, centralizing issue discovery, contextual evidence, responsible persons, status, and collaboration records into a single workflow.
What is the difference between anomaly tracking and event center?
The Incident Center focuses on unified management of alerts, changes, and security events; Anomaly tracking focuses more on promoting collaboration, status tracking, and review around specific issues. The two can be used in tandem.
How does anomaly tracking help team collaboration?
Teams can create Issues from multiple viewers, assign responsible persons, set levels and statuses, and synchronize progress via Feishu, DingTalk, or WeCom, making exception handling more transparent.
What contexts can anomaly tracking relate?
Anomaly tracking can link monitoring alerts, events, logs, APM Traces, dashboards, and infrastructure data, helping teams retain troubleshooting evidence and conduct reviews.