Incident Management
Platform
AI
Dedicated compute
Dedicated compute keeps concurrent queries stable and complex analysis fast.
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Dedicated compute keeps concurrent queries stable and complex analysis fast.
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Unified team collaboration enables rapid problem identification and improved troubleshooting efficiency
After connecting to the Guance, we connected end-to-end transaction chains, from network and server resources and application services to front-end pages and POS terminals, enabling real-time end-to-end performance monitoring to help the team pinpoint issues from multiple dimensions.
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Integrate scattered data to build a unified observability platform
After connecting to the Guance, we have a real-time monitoring system for our digital maintenance business, allowing us to monitor equipment operating status in real time. At the same time, business, development, and operations data are integrated, providing better data support.
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From scattered open-source monitoring to a unified observability platform
Guance SIEM releases enable us to proactively and intelligently identify potential security risks in compliance, auditing, or analyzing and traceable abnormal behaviors, ensuring both performance and security during global business expansion.
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Build a end-to-end observability system and establish a unified visual data platform
The Guance platform connects frontend and backend telemetry for full-stack observability and a unified data view. Intelligent analysis and distributed tracing help teams improve core-service reliability.
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Build business-focused end-to-end observability for a global smart-cabinet platform
We have achieved results in building an end-to-end monitoring and observability system for business using Guance, and with the support of observability, our smart cabinets have become smarter.
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From retail stores, industrial equipment, and internet applications to global operations, learn how different teams build Guance Observability platform And Unified monitoring platform, placing APM, logs, RUM, infrastructure, and alert data into the same troubleshooting loop.
DStv
DStv connects telemetry from set-top boxes, apps, the web, and backend services to expand observability coverage and support shared investigations within a planned budget.
ZEEKR
ZEEKR connects in-vehicle application data, service requests and logs to investigate experience issues and coordinate engineering teams.
Yingxiong Network
Combine APM, logs, and continuous profiling to isolate Redis-call bottlenecks during Kubernetes load tests
ANTA Group
Unify monitoring across 100+ systems for business and IT teams
CHANGAN
Connect system evidence to shorten the path to a diagnosis
Meiyijia
Place POS transaction signals, application traces, logs, and infrastructure state in one investigation context
KONE
KONE connects experience, traces and logs in Guance to support digital maintenance and shared investigation across development and operations.
Stailbur
Stailbur connects infrastructure, application traces and frontend experience, reducing average fault scoping from about two hours to around 15 minutes and MTTR by approximately 45%.
Narwal
Narwal uses DataKit to collect metrics, logs, and traces in one platform, embeds analysis into operational workflows, and saves 30% in overall costs.
Transsion Holdings
Transsion connects frontend RUM, backend APM, and business logs, using shared queries and operational views to investigate user experience and service issues.
Nu Skin China
Increase team efficiency by 100%+ with shared incident context
Saint-Gobain
Connect infrastructure and slow APIs for continuous cross-environment diagnosis
Yang Guo Fu
Detect service issues before store feedback becomes the starting point
Peet’s Coffee China
Reduce log costs by about one third and identify service issues faster
ComfortDelGro (CDG)
Follow transport issues from the passenger app to payment services
Sangfor
Improve investigation and collaboration efficiency by 100%+
XtalPi
Unified job, GPU and multi-cluster telemetry helps XtalPi accelerate fault localization and root-cause analysis several-fold.
Jinbaoxin
See business impact behind alerts across social security card services
Eclicktech (Eclicktech)
Follow request failures to protect the quality of global marketing services
Wangxiaobao
Give alerts business context so teams can focus on issues that need action
Linqu Intelligent
Connect devices and apps to diagnose pickup issues
XAG
Connecting device, messaging and cloud-service signals helps XAG reduce mean time to acknowledge by more than 50%.
Morningstar
Follow slow requests from user reports to financial information services
Timekettle
Connecting user experience, traces and business signals helps Timekettle cut operational analysis time by more than 50%.
Ekuaibao
Improve troubleshooting efficiency by 100%+ across expense services
Ascott
Connected mobile, trace and log data helps Ascott localize production faults in minutes and cut MTTR by more than 60%.
Guangzhou Medical Cloud
A Guangzhou Medical Cloud project connected user access, application traces, and infrastructure data to identify an EMR bottleneck, reducing record-loading time from nearly 10 seconds to 2–3 seconds.
